No matter if you are on Android or iOS; the choice of apps is enormous! This also brings that sometimes apps can work against each other. Meaning that if you use a battery saver for example, that it will kill the background process of your Chipolo, which results in a less functional device.
Luckily many of these apps can be customized so that you can add an exception to specific apps. Please allow Chipolo as an exception in order for your Chipolos to work correctly. Thank you in advance!
Some Application examples are:
Android (there are way more app managing apps, but these are the most common):
- Doze: Restricts background data;
- Greenify: Restricts app usage in the background;
- Advanced task killer/manager: Kills the app.
iOS (there are way more app managing apps, but these are the most common):
- Battery Doctor: regulates background processes;
- Battery life pro: regulates background processes.
Not only these battery optimizing apps could interfere, also virus scanners. Why? Because the firewall might block data your Chipolo app needs to determine the location and to update the location. Example programs are (again, more apps are available):
You can reach Chipolo Support at email@example.com. We're happy to help!