Welcome to the Chipolo community
Hi! Let's get started
1. Find the app at https://www.chipolo.net/welcome
2. Follow the easy in-app steps to set up Chipolo.
More info and customer support available 24/7 at https://support.chipolo.net
Chipolo is a simple device that connects your belongings to the Chipolo app on your phone and helps you find them. Make sure that you are running the latest version of the app for this Chipolo to work.
REQUIREMENTS:
iOS devices (running version 9.0 and later) with Bluetooth 4.0. Android devices (running version 4.4 and later) with Bluetooth 4.0. Complete list of supported devices available at https://www.chipolo.net/devices
SPECIFICS GENERAL:
Range: up to 60 m (200 ft) - line of sight
Temperature range: -15 °C to +50 °C (5 °F to 122 °F)
Modulation method: GFSK
Antenna power: < 1 mW
Operating frequency band: 2402-2480 MHz
SPECIFICS FOR CHIPOLO PLUS:
Battery: 1-year non-replaceable battery (lasts at least 1 year, renewal options available - https://www.chipolo.net/renewal).
Battery type: CR2032
SPECIFICS FOR CHIPOLO CARD:
Battery: 1-year non-replaceable battery (lasts at least 1 year, renewal options available - https://www.chipolo.net/renewal).
Battery type: CP113130
SPECIFICS FOR CHIPOLO CLASSIC:
Battery: Replaceable battery, lasts at least 9 months. Always replace with the specified battery type.
Battery type: CR2025
WARNINGS GENERAL:
This product is not a toy or edible. Mobile device casings can interfere with signal strength and decrease Chipolo's visibility. Large metal parts near your mobile devices and your Chipolo can interfere with the Bluetooth signal.
Caution! Lithium battery inside. Risk of explosion in case of incorrect use.
Please do not expose the product to a direct heat source. Please do not expose the product to any mechanical stress or impact.
WARNINGS FOR CLASSIC:
This product is not water resistant. Do not attempt to disassemble your Chipolo. You run the risk of electric shock and voiding your warranty. Tips for the most efficient usage can be found at https://www.chipolo.net/faqs
WARNINGS FOR Card and Plus:
Do not attempt to open or disassemble your Chipolo. You run the risk of electric shock and voiding your warranty. There are no user serviceable parts inside. Tips for the most efficient usage can be found at https://www.chipolo.net/faqs
WARRANTY:
1 year warranty applies.
DECLARATION OF CONFORMITY:
This product is compliant with CE and FCC directives. This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. The relevant Declaration of Conformity is available at www.chipolo.net/regulatory. Any changes or modifications not expressly approved by the party responsible for compliance, may void the authorization to operate this equipment. This device complies with the RF exposure SAR test exclusion requirements for portable devices, if a minimum separation distance of 5 mm is kept. However, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
WEEE DIRECTIVE & PRODUCT DISPOSAL:
At the end of its service life, this product should not be treated as household or general waste. It should be handed over to the applicable collection point for recycling of electrical and electronic equipment, or returned to the supplier for disposal.
CUSTOMER SUPPORT:
For additional details about the product or further assistance contact us at https://www.chipolo.net/support or email support@chipolo.net
CHIPOLO PLUS AND CARD
RENEWAL PROGRAM: You can replace your water resistant Chipolo Plus or Card using the discounted renewal program when the battery runs out. More info at https://www.chipolo.net/renewal
CHIPOLO CLASSIC
REPLACING THE BATTERY:
1. Use your fingernails or insert a smaller tool into the small gap on the side of the Chipolo and carefully open the device
2. Replace the battery with a new CR2025 type battery, placing the battery positive side up
3. Close your Chipolo by aligning the top holes on both lids
