We have worked very hard to create a product you will love and we believe you will love your Chipolo product. However, we realize the product you receive from Chipolo may not be exactly what you expected. Should this rare occurrence take place, the original retail purchaser of the product may return all Chipolos purchased in the original transaction, in their original condition, with the original receipt and packaging, within 30 days of the date of delivery to the original retail purchaser and Chipolo will exchange it or provide a full refund of the original purchase price. This is in addition to your legal rights and your rights under the Chipolo hardware up to two (2) year Worldwide Warranty referred here.
You can reach us at firstname.lastname@example.org or via the help widget in the bottom right corner.