Your Chipolos are linked directly to your Chipolo account, not to your phone itself. This design makes moving to a new device simple and seamless.
When you get your new phone, here’s all you need to do:
- Install the Chipolo app on your new phone.
- Log in with the same details you originally used to create your Chipolo account.
And that's it! All of your Chipolos will automatically be there. There is no need to pair them again.
If you can't find the credentials for your old Chipolo account or you are not sure which account you used before, please contact our support.