Chipolo item finders are compatible with devices running iOS 12.4 and later, and devices running Android 7 and later. For Chipolo to work, the device must also be equipped with Bluetooth 4.
Google Play Services are required on Android devices for full compatibility.
Scroll down for additional information on the phone requirements for the Out of Range Alerts feature.
iOS devices
To use Chipolo on your iPhone or iPad, your device should be updated to iOS version 12.4 or later and be equipped with Bluetooth 4.0.
Supported iOS devices:
- iPhone 5s
- iPhone 6
- iPhone 6 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone SE
- iPhone 7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
- iPhone XR
- iPhone XS
- iPhone XS Max
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 12
- iPhone 12 Mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 Mini
- iPhone 13 Pro
- iPhone 13 Pro Max
Supported iPadOS devices:
- iPad 5th, 6th, 7th, 8th, 9th gen.
- iPad Air 3rd, 4th, 5th gen.
- iPad Air 2
- iPad Pro
- iPad Mini 4
- iPad Mini 5th, 6th gen.
- iPod touch 7th gen.
Important: "Out of Range Alerts" are not available on iPadOS devices due to operating system limitations.
Android devices
With a few exceptions, Chipolo is compatible with all Android devices that run Android 7 or newer and are equipped with Bluetooth 4.0.
Google Play Services are required on Android devices for full compatibility, most Android devices come with Google Play Services by default.
Due to the wide variety and ever-increasing list of Android phones, we can't keep an updated and accurate list of every Android device compatible with Chipolo.
If you are not sure if your Android device is compatible with Chipolo, please contact our support team via email on help@chipolo.net or live chat on the Chipolo website.
Android devices not compatible with Chipolo:
- Samsung Galaxy J3
- Huawei P8 Lite
- Huawei P40
Other devices not compatible with Chipolo:
- Windows OS devices
- Blackberry OS devices
Out of Range Alerts phone requirements
The Out of Range Alerts is a feature in the Chipolo app that will alert you when you leave your item behind.
To use the full functionality of the Out of Range Alerts feature, your mobile device must meet the hardware and software requirements outlined below. These features are common and your phone most likely has all the necessary requirements for the Out of Range Alerts to function fully.
iOS devices:
- Running iOS 12.4 or newer
- Bluetooth 4.0 or newer
- Motion coprocessor (M-series) - available from iPhone 5s onwards
Android devices:
- Running Android 7 or newer
- Bluetooth 4.0 or newer
- Motion sensor
