Chipolo item finders are compatible with devices running iOS 11 and later, and devices running Android 7 and later. For Chipolo to work, the device must also be equipped with Bluetooth 4.
Google Play Services are required on Android devices for full compatibility.
Scroll down for additional information on the phone requirements for the Out of Range Alerts feature.
To use Chipolo on your iPhone or iPad, your device should be updated to iOS version 11 or later and be equipped with Bluetooth 4.0.
Supported iOS devices:
- iPhone 5s
- iPhone 6
- iPhone 6 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone SE
- iPhone 7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
- iPhone XR
- iPhone XS
- iPhone XS Max
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPad 3rd, 4th, and 5th generation
- iPad Air
- iPad Air 2
- iPad Pro
- iPad mini 1st, 2nd, 3rd, 4th generation
- iPod touch 5th, 6th generation
With a few exceptions, Chipolo is compatible with all Android devices that run Android 7 or newer and are equipped with Bluetooth 4.0.
Google Play Services are required on Android devices for full compatibility, most Android devices come with Google Play Services by default.
Due to the wide variety and ever-increasing list of Android phones, we can't keep an updated and accurate list of every Android device compatible with Chipolo.
If you are not sure if your Android device is compatible with Chipolo, please contact our support team via email on firstname.lastname@example.org or live chat on the Chipolo website (available Mon - Fri -14:00 - 22:00 CET).
Android devices not compatible with Chipolo:
- Samsung Galaxy J3
- Huawei P8 Lite
- Huawei P40
Other devices not compatible with Chipolo:
- Windows OS devices
- Blackberry OS devices
Out of Range Alerts phone requirements
The Out of Range Alerts is a feature in the Chipolo app that will alert you when you leave your item behind.
To use the full functionality of the Out of Range Alerts feature, your mobile device must meet the hardware and software requirements outlined below. These features are common and your phone most likely has all the necessary requirements for the Out of Range Alerts to function fully.
- Running iOS 11 or newer
- Bluetooth 4.0 or newer
- Motion coprocessor (M-series) - available from iPhone 5S onwards
- Running Android 7 or newer
- Bluetooth 4.0 or newer
- Motion sensor
Contact our support team
If you're not sure about the features on your specific phone, please contact us on email@example.com, we're happy to answer any question you may have.