1. If you are using Facebook or Google to sign in on both iOS or Android, please use the password that you use for Google or Facebook.
2. Please note that ONLY verified accounts can be password reset. When you sign up for an account you will receive an automatic e-mail with the confirmation link to verify your e-mail. If you don't have this e-mail anymore, please contact our Support team and they will send you a new link.
Android - Chipolo account password reset
1. Open the Chipolo app and tap on 'Log in'.
2. Then select 'EMAIL'.
3. Then select 'Forgot password?'.
4. Then fill out your e-mail address used signing up for a Chipolo account.
Now follow the instructions by e-mail to reset your password.
iOS - Chipolo account password reset
1. Open the Chipolo app and tap on 'Log in'.
2. Then select 'EMAIL'.
3. Then select 'Forgot password?'.
4. Then fill out your e-mail address used signing up for a Chipolo account.
Now follow the instructions by e-mail to reset your password.
Webapp - Chipolo account password reset
1. On your PC or mobile device go to webpage app.chipolo.net
2. Select 'Forgot your password?'.
3. Fill in the e-mail address of your Chipolo account and select 'Reset password'
Now follow the instructions from the e-mail to reset your password.