If you used an Android phone before
In this case, your Chipolos will "just work" inside Google's Find My Device app as long as you are using the same primary Google account on your new phone as you did on your previous one.
However, to continue using your Chipolo POP in the Chipolo app, you will have to remove it from the Chipolo app and add it again, even if you use the same Chipolo account.
To remove the Chipolo POP from the Chipolo app:
- Open the Chipolo app.
- Tap the selected Chipolo POP on the "List" inside the Chipolo app.
- Scroll down and tap "Chipolo settings".
- Tap "Remove Chipolo".
To add your Chipolo POP back to the Chipolo app:
- Open the Chipolo app.
- Navigate to "List" in the bottom navigation.
- Tap "Add a new Chipolo".
- Tap "Chipolo POP" on the list of available models and follow the instructions.
If you used an iPhone before
In this case, you have to remove your Chipolo POP from both Apple Find My app and the Chipolo app.
Alternatively, you can perform a factory reset to bring the Chipolo POP back to the factory state and enable it to be added to Google's Find My Device app on your Android phone.
In both cases, you will have to remove the Chipolo from the Chipolo app and add it again, even if you use the same Chipolo account.
To add your Chipolo POP to the Find My Device app:
- Press your Chipolo POP and place it next to your phone.
- Follow the instructions on the pop-up.
To remove the Chipolo POP from the Chipolo app:
- Open the Chipolo app.
- Tap the selected Chipolo POP on the "List" inside the Chipolo app.
- Scroll down and tap "Chipolo settings".
- Tap "Remove Chipolo".
To add your Chipolo POP back to the Chipolo app:
- Open the Chipolo app.
- Navigate to "List" in the bottom navigation.
- Tap "Add a new Chipolo".
- Tap "Chipolo POP" on the list of available models and follow the instructions.