A Chipolo LOOP can be disabled to stop it from sharing its location. It will no longer report to the Apple Find My network or Google's Find Hub network and the owner can no longer get updates on its location.
If you receive a message on your iOS or Android device that a Chipolo has been detected near you and you are not familiar with this device, you can make the Chipolo ring through the system notification that you have received.
After locating the item, use the steps described below to disable it. The owner will no longer receive updates on the location of this Chipolo and it will no longer trigger unknown tracker alerts.
To disable a Chipolo LOOP:
- Press Chipolo LOOP once.
- Press again and hold for 10 seconds.
- Keep holding and release after 10th beep.
- When the Chipolo is disabled, you will hear a confirmation sound.
- To re-enable the Chipolo, press it again.