Out of Range alerts are a feature of the Chipolo app that alerts you with a notification on your phone, whenever you get out of range of your Chipolos.
Please make sure that the Chipolo app on your device is updated to the latest version for this feature to work.
When enabled, these notifications will trigger a small phone alert to let you know you’ve lost the connection with your Chipolo in time for you to go back and get them.
These notifications are set up for each Chipolo individually in the Chipolo app and can be turned off and on at any time.
Enabling Out of Range Alerts
For Chipolo ONE and Chipolo CARD finders, the Out of Range alerts are enabled by default.
For Chipolo CLASSIC and PLUS users, the Out of Range alerts are not enabled by default.
Follow these steps to enable or disable Out of Range Alerts for your individual Chipolos:
- Open the Chipolo app.
- Tap on the Chipolo you want to enable/disable Out of Range Alerts for.
- On the next screen tap on the Out of Range Alerts tab.
- Simply switch the toggle to enable or disable the alerts.
Notification volume
The alert that is triggered on your phone when you lose connection is a short ring coupled with a short text notification from the Chipolo app.
The volume for Out of Range Alerts on your phone follow the settings or profile of your ringtone and notification profile. This means that, if your phone is in 'silent mode', you may not hear a sound for the Out of Range Alert.
Range
Because the connection is based on Bluetooth technology it’s not possible to set up an exact range (this can only be done with GPS trackers). The notification alert will be triggered at a distance between 100 to 200 feet (30 to 60 meters), depending on your surroundings.
Out of Range Alerts and shared Chipolos
Unfortunately, it is currently not possible to enable Out of Range Alerts on shared Chipolos.
