This guide will take you through a few steps to improve your Chipolo's connection and performance.
Adjust Chipolo app battery settings
Android phones have powerful battery-saving features that can sometimes close apps running in the background. To ensure Chipolo stays connected, the Chipolo app needs to be set as an exception.
The path to this setting on most phones is: Settings - Apps - Chipolo - Battery
Here, please make sure the setting is on Unrestricted. This should prevent your phone's battery management from closing the Chipolo app.
Check Brand-Specific Settings
While the setting above is the most common one, most brands of Android phones also have their own unique battery management settings. It is very important to check these as well.
The best guide for this is the website dontkillmyapp.com. Please visit the site, select your phone's brand, and follow the specific instructions listed there.