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Download free app
Chipolo - Support
FAQ
FAQ
1 year battery
Actualities
Chipolo Renewal Program
Which Chipolo do I have?
Troubleshooting
'Allow Chipolo To Access Your Location' on iOS devices
Reset / Reconnection procedure
Why do I get an e-mail saying "Chipolo stopped working"?
Chipolo doesn’t connect (initial connection)
Last known location isn't updating (Phone)
Last known location isn't updating (Website/Webapp)
See all 7 articles
Remove Chipolo - Add to new account
'Chipolo Locked' / 'No permission' error?
I have a new phone, why can't I pair my Chipolo?
Transfer Chipolo / Remove Chipolo from account
General Questions
Chipolo battery types
How can Chipolo be used for pets?
How is Chipolo different from other similar products?
Is Chipolo water resistant?
Officially supported devices
Regulatory
See all 8 articles
Features
Change the Chipolo ringtone
Chipolo labs - In-range and out of range notifications
Chipolo Widget For Phone Homescreen
Do Out of Range Alerts Work On My Phone?
How To Share Your Chipolo
Last known location
See all 9 articles
Battery
How long will the battery of my Chipolo last?
How to replace the battery?
My item has been lost, how to find it?
Lost my keys / wallet / valuable. What now?
Phone lost, can I see it on a map?
Location
Incorrect location reported
Location accuracy
Security / Privacy
Will Chipolo work with RFID blocking wallets?
Security / Privacy